A combination of deep experience, an extensive temp network, and technology delivers high volume of workers
Executive Summary
When the coronavirus pandemic created a public health emergency, this provider of cleaning services experienced a huge spike in demand for its services across the U.S. It needed a recruiting and payrolling partner that could support its national footprint and quickly meet the high-volume hiring requirements for field technicians to support a growing list of commercial and residential customers. Read to find out how this Malone client helps bring the nation back to normal with strong staffing support.
The Client
A global cleaning and disinfectant services provider
Operating in more than 70 countries around the world, this company specializes in pest control and disinfection services for both commercial and residential customers. Its national footprint in the U.S. delivers a broad range of disinfection services to help protect facilities against infectious bacteria, viruses and disease.
The Challenge
The COVID-19 pandemic created an urgent need to ramp up staff across the nation
As fears and uncertainty about the pandemic began to rise, this
client had an opportunity to address a critical concern in every workplace and every home across North America: how to prevent the spread of the virus. Ready to launch its solution as a provider of disinfectant cleaning services, this client needed to staff up in high-volume at record speed. With an initial hiring estimate of 1,000 people, it needed a staffing partner with national recruiting capabilities and the resources to payroll a large temporary workforce of disinfectant technicians.
The Approach
Malone’s national footprint and virtual recruiting capability quickly filled the candidate pipeline
While the rise of the pandemic sent some staffing services into hibernation, shutting down offices and pulling back on recruiting activities, Malone stepped up their efforts. Relying on their virtual national recruitment center, which allows Malone to match client demand in any geographic market, Malone quickly launched a dedicated recruiting effort focused on ensuring successful hires. Additionally, Malone implemented a custom onboarding process and dedicated support team to streamline payrolling for all employees.
The Results
Strong national staffing support allows the client to seize a major growth opportunity and address critical demand during the pandemic
Within three months of contract start, Malone is averaging more than 250 employees on assignment per week. As communities began to emerge from lockdown and more businesses resumed onsite operations, demand for disinfectant services grew. More than six months after the initial need surfaced, Malone continued to onboard recruit and payroll employees. To ensure all onboarding is consistent and compliant with client requirements, regardless of work location, the Malone team maintained a disciplined set of internal checks and balances. Relying on Malone’s recruiting and payrolling capabilities offers reassurance to this client that it can continue to meet high demand for the critical services it provides across the nation.
