You have a big project headed your way. Right now, it’s still in the initial stages, but when it comes to project readiness, there’s no such thing as being too prepared.
IT plays a huge role in modern business operations, so it’s safe to assume you’ll be needing resources of this nature. Since the caliber of your project team can make or break its success, it’s time to start the planning process.
Working in a call center can be very rewarding, but the job comes with a steep learning curve. Constantly being put on the spot with call after call can be tough at first.
After taking the time to hire promising individuals, the last thing you want is for them to become discouraged and quit. The amount and type of initial training you provide can make all the difference.
Here are five tips to help your new call center employees get adjusted as quickly as possible.
Chances are, you have a favorite employee. You’re only human, so this is to be expected, but you need to make certain to keep it under wraps and treat everyone equally.
Not sure if you’re playing favorites? It’s hard to be objective with your own behavior, so ask a fellow manager to weigh in.
If you don’t think it’s a big deal to outwardly favor one employee over the rest, you’re sorely mistaken. Here’s what can happen when one person gets special treatment.
Right now, you have a really great job, but there’s just one problem — it’s a temporary position. If it was offered on a permanent basis, you’d accept it in a heartbeat, but so far, that hasn’t happened.
You know you need to make an outstanding impression, but you’re not quite sure how to go about it. Here’s some advice to help you make all the right moves.
Working for a big company is something you enjoy but being one of many can make it hard to get noticed. You want to make a great impression on your boss, but they oversee a sizeable team, so it’s hard to capture their attention.
Simply doing your job and nothing else won’t get you on their radar, so you need to take it up a notch. Here are a few tips to help rise above your peers.
If your company doesn’t already allow employees to work remotely, it’s time to get on the bandwagon. Nearly half (43% ) of U.S. employees work remotely at least sometimes, according to a 2016 Gallup survey, and this number is only expected to rise.
The impact remote work will have on your company largely depends on your business model. If much of the work completed by employees can technically be done anywhere, this could hugely change the way your business operates.
Here’s some advice to help get your company ready for the remote era.
Summer is here and temperatures are heating up. If you work outdoors or in an unairconditioned space, it’s important to protect yourself from the warm weather.
If you’re not careful, you could develop a heat-related illness, such as stroke, exhaustion, cramps, or rash. The Occupational Safety and Health Administration has plenty of advice to help you stay safe, so read and learn.
Your employees are very talented individuals, impressing you with their exceptional skills daily. This is amazing, but you also need them to work together.
If you’re having trouble promoting teamwork, it’s time to try a new approach. Clearly defining each person’s role, setting specific goals, and holding individuals accountable for their contributions are crucial actions. It’s also important to organize team-building events outside the office to help employees bond on a personal level.
Making teamwork part of your culture provides tremendous benefits. Here’s a look at how it benefits your company’s production levels.
Managing a multigenerational workforce can be a challenging, yet rewarding experience. Each generation has its own sense of normalcy, so issues are bound to arise when people from different age groups are thrown together on the same team.
As the boss, it’s your job to help employees acclimate to and embrace one another. When this happens, your team has a competitive advantage, due to the wide range of knowledge represented. Here’s some advice to help you effectively manage workers of all ages.
You need a job right now. Whether you were laid off, fired, can’t stand your current job one more day, or need to return to the workforce immediately, it’s crunch time.
Thankfully, if you’re willing to put in the effort, it’s possible to get hired quickly. Follow these tips to land an awesome new job in no time at all.
THE CLIENT In 2006, our client opened it’s state-of-the-art production plant in West Point, Georgia. Since then, the site has created
Malone takes care of business by taking care of people. We’re proud to
serve as the workforce resource and to make a positive impact on people’s
lives.
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