Filling open positions at your company can be a challenge, but it can feel even more trying when faced with a high volume of half-finished applications. Since you can’t accurately screen them, you’re either forced to eliminate these candidates or spend valuable time tracking them down, to see if they’d like to complete the process.

Some candidates are simply lazy, while others might realize partway through the application that the job isn’t a good fit. However, it’s very possible people are giving up because the submission process is flawed.

Here’s some advice, if you’re ready to lower the number of abandoned applications you receive.

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Most people work a standard 9-to-5 schedule, but the world doesn’t stop running outside those hours. Many businesses operate on an around-the-clock basis, so people are needed to work overnight hours. The exact duration of the third shift varies by company but generally spans from approximately midnight to 8 a.m. At first thought, working while the rest of the world sleeps might not sound too appealing, but it can be advantageous in many ways.  Here’s a look at what you have to gain by taking a job that requires you to work overnight. Read more

You have a big project headed your way. Right now, it’s still in the initial stages, but when it comes to project readiness, there’s no such thing as being too prepared.

IT plays a huge role in modern business operations, so it’s safe to assume you’ll be needing resources of this nature. Since the caliber of your project team can make or break its success, it’s time to start the planning process.

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Working in a call center can be very rewarding, but the job comes with a steep learning curve. Constantly being put on the spot with call after call can be tough at first.

After taking the time to hire promising individuals, the last thing you want is for them to become discouraged and quit. The amount and type of initial training you provide can make all the difference.

Here are five tips to help your new call center employees get adjusted as quickly as possible.

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Chances are, you have a favorite employee. You’re only human, so this is to be expected, but you need to make certain to keep it under wraps and treat everyone equally.

Not sure if you’re playing favorites? It’s hard to be objective with your own behavior, so ask a fellow manager to weigh in.

If you don’t think it’s a big deal to outwardly favor one employee over the rest, you’re sorely mistaken. Here’s what can happen when one person gets special treatment.

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