Quality Assurance Technician

• Perform routine quality and food safety monitoring activities, including product sampling, line checks, audits, laboratory testing, and equipment calibrations.
• Document test results accurately and communicate deviations, trends, and concerns to QA Leadership and cross-functional partners.
• Review analytical data and support follow-up actions for product testing deviations to ensure compliance with customer and regulatory requirements.
• Support process capability studies and special testing as directed by the QA Manager or QA Team Leader.
• Coordinate laboratory operations, including raw material, finished product, and audit-related testing and data reporting.
• Audit laboratory testing methods, analytical protocols, and documentation to ensure compliance with Standard Operating Procedures and Quality Assurance Agreements.
• Review microbiological testing results and sanitation inspection reports, escalating concerns as needed.
• Place raw materials, packaging, and finished goods on quality hold when directed by QA Leadership and support timely disposition.
• Assist with root cause investigations for quality defects and support implementation of corrective and preventive actions.
• Maintain accurate, organized, and audit-ready quality records and documentation.
• Support training activities and reinforce quality and food safety expectations on the plant floor.
• Maintain a clean, organized, and compliant laboratory and work environment.
• Maintain adequate inventory of laboratory supplies and testing materials.
• Utilize PLM, QDMS, SAP, and Minitab to support quality processes, reporting, and data analysis.
•  Prepare written reports related to compliance, deviations, and corrective actions as required.

Knowledge, Skills, and Experience 
Required: 

• Bachelors degree in Food Science, Chemistry, Biology, or a related scientific field. Related work experience may be considered in lieu of direct experience.
• Foundational knowledge of food safety, quality systems, and microbiological contamination in a manufacturing environment.
• Chemistry-related testing experience or coursework, including concepts such as water activity, viscosity, pH, allergen testing, and free fatty acid analysis.
• Microbiology knowledge related to pathogens, growth characteristics, temperature requirements, and contamination risks in food manufacturing.
• Ability to follow standard operating procedures and accurately document results.
• Proficiency with Microsoft Word and Excel</strong>; experience with SAP, Patrol Suite, or similar database systems preferred.
• Strong attention to detail, organization, and ability to manage multiple tasks.
• Ability to constructively handle change, shifting priorities, and time-sensitive work.
• Willingness to continue training and professional development as required.
• Ability to lift up to 55 pounds as required.
• Ability to operate standard laboratory and powered equipment safely.
• Ability to use a full range of motion in arms, hands, and legs and perform repetitive tasks.
• Ability to taste products as part of quality evaluation when required.
• Ability to wear required PPE for extended periods and work in cold, warm, humid, and high-noise environments.