Malone
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Job ID: 908862
Position Summary
We are seeking a dependable, organized, and detail-oriented Accounting & Office Assistant to support daily accounting and administrative operations. This individual will assist with payment processing, customer account reviews, collections, and general administrative duties. The ideal candidate is proactive, has strong communication skills, and can independently research account discrepancies and follow through on assigned responsibilities.
Accounting and Office Assistant Responsibilities:
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Monitor accounts receivable and follow up with customers regarding past-due balances through phone calls and email.
- Process and apply ACH payments for Net 30 customers and pro forma invoices.
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Review customer accounts before initiating collection calls, including invoice details, payment history, unapplied payments, and account notes.
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Research and investigate account discrepancies to ensure accurate account information and payment records.
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Assist with entering bank transfers and completing basic banking transactions.
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Send customer surveys and manage follow-up communications.
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Provide general accounting and administrative support as needed.
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Maintain accurate records and documentation of customer communications and account activity.
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Communicate professionally with customers regarding payment inquiries and account-related questions.
Accounting and Office Assistant Qualification:
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Previous experience in accounts receivable, accounting, collections, or a related administrative role preferred.
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Experience using QuickBooks preferred.
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Understanding of basic accounting principles and accounts receivable processes.
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Comfortable making outbound collection calls and communicating professionally with customers.
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Strong attention to detail with the ability to review and investigate account information.
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Excellent organizational, time-management, and follow-through skills.
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Ability to work independently, take initiative, and prioritize daily responsibilities.
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Strong written and verbal communication skills.
- Dependable, resourceful, and comfortable handling multiple responsibilities.
Pay: $23-26/hr.
Schedule: 8 am – 4:30 pm
Malone is an Equal Opportunity Employer.
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