Malone
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Job ID: 765359
Ready to Make a Real Impact–One Call at a Time? If you’re a people person who thrives on solving problems and making others feel heard and supported, we have the perfect opportunity for you. Malone Solutions is hiring Call Center Agents for an Open Enrollment Project in Salt Lake City!
Join a collaborative and supportive team helping individuals navigate their benefits during the 2025 Enrollment Season. Every call you take will make a meaningful difference.
Position: Call Center Agent / Enrollment Generalist
Location: Salt Lake City, UT (must reside locally)
Start Dates: September 22 or September 29
Why You’ll Love This Role:
- $19/hour starting pay
- No nights or weekends
- Full-time, consistent hours (40 per week)
- Remote or hybrid work-from-home options after in-office training
- Professional, team-oriented environment
What You’ll Be Doing:
- Be the first point of contact for employees during open enrollment
- Answer inbound calls with care and clarity
- Provide accurate information and guide callers through benefit options
- Help people make confident decisions about their healthcare coverage
- This project will run through mid-November – great way to earn extra income before the holidays!
What You’ll Need to Succeed:
- High school diploma (some college a plus)
- Strong customer service skills and a friendly, professional tone
- Minimum typing speed of 35 WPM
- Familiarity with Microsoft Office and Windows-based systems
- Excellent verbal and written communication skills
- Sharp problem-solving abilities and attention to detail
- Previous call center experience and knowledge of benefit plans is a plus, but not required
- Must be available for 2-3 weeks of onsite training in Salt Lake City
Malone Workforce Solutions is an Equal Opportunity Employer.
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