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Job ID: 872779
Receptionist Summary:
The Receptionist is responsible for all activities related to the scheduling of deliveries, billing, retail customer interaction, maintaining of patient files and logs and other tasks as assigned by the Office Manager, Director of Operations and Chief Operating Officer.
Receptionist Duties:
- Represent the Company in a professional and courteous manner in all interactions with client/patients
- Answer telephone, screen and direct calls
- Take and relay messages
- Greet persons entering the office, screen and direct to right person
- Manage and maintain company calendar – internal meetings, and management team, marketing out of the office, holidays etc.
- Learn and utilize Brightree functions and programs
- Utilize basic Microsoft programs and applications
- Filing of patient/company paperwork, as directed
- Preparation and packing of resupply boxes, as directed
- Perform light cleaning of office equipment and office area.
- Purchase and maintain stocks of supplies for the office and cleaning areas.
- Report equipment hazards and/or product incidents as required in accordance with Company
- policy.
- Participate in surveys conducted by authorized inspection agencies.
- Participate in the Company’s Performance Management program as requested by the Performance Management Coordinator.
- Participate in Company committees when requested.
- Pursue continuing education programs appropriate to job responsibilities.
- Perform other duties as assigned by supervisory staff.
Receptionist Qualifications:
- Competent verbal and written communication skills
- Competent Professional personal presentation
- Competent Computer skills including work processing, spreadsheets
- Effective interpersonal, time management and organizational skills.
- Knowledge of administrative and clerical procedures
- Customer service oriented
- Ability to handle stressful situation, multitask
- One year of home medical equipment experience preferred.
- Bilingual preferred (English/Spanish)
Shift Hours: Monday – Friday 8am-4:30pm
Pay Rate: $20-$22/hr
Malone Workforce Solutions is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace.
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