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Job ID: 844258
Job Title: Receiving & Returns Coordinator
Pay Rate: $19-$22/hour (based on experience)
Schedule: Monday-Friday, 7:00 AM – 3:30 PM (with potential overtime until 5:30 PM)
Position Overview:
The Receiving & Returns Coordinator serves as the primary point of contact for all discrepancies within the receiving and returns department. This role is responsible for ensuring accurate documentation, timely issue resolution, and effective communication across departments including Material Control, Transportation, and vendor partners. The ideal candidate is detail-oriented, organized, and skilled in data-driven problem solving.
Key Responsibilities:
- Act as the main point of contact for all receiving and returns discrepancies, including PO and STO receipt issues and vendor shipment concerns
- Coordinate resolution of damaged freight, trailer/container movement, and related issues with internal departments and external partners
- Maintain an accurate daily count of all trailers and containers on-site, including both empty and loaded units
- Organize, file, and maintain all receiving department documentation for accuracy and compliance
- Track, identify, and manage problem receipts and returns, ensuring timely communication and resolution with appropriate teams
- Maintain and update the receiving issues log; provide insights and escalation recommendations to Material Control and leadership regarding recurring vendor compliance issues
- Complete Material Master change and add requests as needed
- Utilize data-driven problem-solving methods to support operational decisions and continuous improvement
- Prepare and deliver timely reports on key performance indicators (KPIs) and requested operational metrics
Qualifications:
- Strong organizational skills and attention to detail
- Effective communication and cross-functional collaboration abilities
- Experience in warehouse, logistics, or supply chain operations preferred
- Ability to analyze data and make informed, evidence-based decisions
- Proficiency in Microsoft Office and warehouse management systems (experience with SAP or similar systems is a plus)
***Malone is an equal opportunity employer***
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