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Job ID: 762183
Malone Staffing is seeking an Insurance Account Manager for a family-owned independent insurance agency! We are looking for someone who is passionate about customer service, confident in their insurance knowledge, and enjoys being part of a team that values integrity, excellence, and community. This is a Direct Hire, full-time, in-office role.
ACCOUNT MANAGER HIGHLIGHTS:
- Salary is $40,000-50,000 annual salary depending upon experience
- Shift time: Monday thru Friday 8:30 AM to 4:30 PM
- Paid Time Off (PTO)
- IRA Match
- Health, Vision, Dental, Life Insurance offered upon being hired on full time
- Continued Educational Opportunities in the Insurance Field
- Collaborative, Family-Owned work environment
- No traveling required!
ACCOUNT MANAGER RESPONSIBILITIES:
- Respond to phone calls and emails from Personal Lines clients
- Provide expert advice on coverage and recommend appropriate changes
- Conduct policy reviews and check-ups
- Assist clients with billing questions and claims processes
- Send certificates, ID cards, and evidence of insurance
- Quote new business using a comparative rater
- Process endorsements and changes on carrier websites
- Cross-sell and upsell additional products when appropriate
- Accurately document all activity in our agency management system
- Stay current on carrier underwriting guidelines and product changes
- Follow agency policies and workflows for the Personal Lines department
ACCOUNT MANAGER REQUIREMENTS:
- Minimum of 2 years of experience in a similar role within the insurance industry
- Active Property & Casualty (P&C) License in Indiana and/or Kentucky
- Familiarity with Agency Management Systems (preferred)
- Strong communication skills, attention to detail, and working in a team environment
Malone Workforce Solutions is an Equal Opportunity Employer.
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