Malone Staffing Solutions | Best Rated  Staffing AgencyMalone Staffing Solutions | Best Rated  Staffing AgencyMalone Staffing Solutions | Best Rated  Staffing AgencyMalone Staffing Solutions | Best Rated  Staffing Agency
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UP YOUR GAME WITH OUR CALL CENTER SOLUTIONS.

Malone is your resource for professional inbound and outbound call center support. You can trust us with your most important asset, your customers.

Unbelievable customer experiences and loyalty are within your reach.

Call Center outsourcing makes a lot of sense, but only when you’ve got a partner who’s all in. That’s Malone.

Data-Driven Call Center Outsourcing from Malone

Cross-trained and friendly agents are the heartbeat of our call center outsourcing programs. But the brains of the operation come from our analytics and metrics-driven performance management.

Get the facts >

Build a better call center through people, process, and technology.

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Consistency Counts

Documented processes make us happy and make you efficient.

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NPS, CES, CSAT

We’re in the loop on all the customer care acronyms and best practices.

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Productivity on Tap

Malone helps clients get more responsive to get more results.

“The quality of the Malone call center agents is second to none.”
Malone Customer
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“Whenever we have had a challenge that required creative problem solving, Malone has always been willing to spend the time to find a solution that works.”
Malone Customer
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“We really find the monthly reporting Malone provides incredibly valuable. Helps us understand how the agents are impacting our business.”
Malone Customer
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  • Manufacturing

    Malone partners with major automotive manufacturing facility in Georgia to meet recruiting demands with unique approach.

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  • Malone Workforce Solutions - 12 billion retailer partners

    $12 billion retailer partners with Malone to support inbound customer loyalty program

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    Outsourced Malone successfully provides high-quality American agents to provide an exceptional customer experience.
    Read more

Malone gets into the details so you can focus on the big picture.

CONNECT WITH US

Malone Workforce Solutions

Malone takes care of business by taking care of people. We’re proud to serve as the workforce resource and to make a positive impact on people’s lives.
Get in touch >

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Best of Staffing - Client Satisfaction 2020

Best of Staffing - Client Satisfaction 2020

FIND YOUR JOB
  • IT
  • Engineering
  • Accounting + Finance
  • Light Industrial + Manufacturing
  • Warehouse + Logistics
  • General Labor
  • Hospitality
  • Office + Administrative
  • Nursing
  • Allied Health
  • Mental Health + Behavioral
  • Social Work
  • Education

Malone Workforce Solutions complies with the Transparency in Coverage Machine Readable File Information Phase 1 requirements.  For more information click here.

GET THE RIGHT PEOPLE
  • Commercial Staffing
  • Professional Staffing
  • Healthcare Staffing
  • Business Services
MEET THE COMPANY
  • About
  • Leadership
  • Careers
  • Contact Us
  • Locations

Headquarters
1868 Campus Place
Louisville, KY 40299

© 2022 Malone Workforce Solutions. Malone is Privately Held by Management Registry, Inc. All Rights Reserved
  • Jobs
  • Solutions
    • Commercial Staffing
    • Professional Staffing
    • Healthcare Staffing
    • Call Center Services
    • Recruitment Process Outsourcing
  • About
    • Recruiting Methodology
    • Internal Careers
    • Leadership
  • Blog
  • Contact
    • Contact Our Team
    • Ask Us a Question
    • Refer a Friend
    • Locations
  • Login
    • Employee Login
    • Historic Employee Login
    • Paycheck Stubs
Malone Staffing Solutions | Best Rated  Staffing Agency