Malone
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Job ID: 678381
Malone Workforce Solutions is hiring a Customer Support Specialist for a well-established, family-owned company that is a leader in its industry. This is an excellent opportunity for someone with a background in customer service, technical support, or mechanical/engineering knowledge who enjoys helping clients and problem-solving.
Customer Support Specialist Benefits:
- Competitive pay: $50,000/year
- Monday – Friday, 7:30 AM – 4:00 PM
- Growth opportunities
Customer Support Specialist Job Summary:
- Be the go-to contact for customers, ensuring they feel valued and supported.
- Respond to customer inquiries via phone and email with professionalism and efficiency.
- Develop a strong understanding of the company’s products and services to provide tailored solutions.
- Use your mechanical or engineering knowledge to assist customers in selecting the right products for their needs.
- Assist existing customers with orders, troubleshooting, and product recommendations.
Customer Support Specialist Requirements:
- Customer service or support experience (strong communication skills required).
- Mechanical, engineering, or hands-on technical knowledge is a huge plus!
- Tech-savvy and comfortable using systems to track orders and customer interactions.
- A problem-solver with a customer-first mindset.
Malone Workforce Solutions is an Equal Opportunity Employer.
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