Malone
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Job ID: 668261
Malone Workforce Solutions is Now Hiring a Customer Service Representative in East Chicago Indiana! This is a Direct-Hire Opportunity with a Well-Established Company that Offers Great Benefits. Apply Today!
CSR Highlights:
- Direct Hire
- Salary Based – $62,000 a year
- Yearly bonuses and profit sharing
- Great benefits
- 1st shift
CSR Responsibilities:
- Responsible for production work orders, scheduling, invoicing, outside processing, and light accounting
- Handles the preparation and entry of all customer orders into the order entry system.
- Assists in the development of specifications and order detail
- Keeps customer appraised of order status, quality requirements, and potential problem situations.
- Responsible for the general status from start to finish of order from time order is received to the time the product is shipped to customer.
- Fields questions and inquires from customers (and prospective customers) and provides assistance in initial sales work.
- Provides quotation to customers.
- Provide timely/accurate monthly forecasts based on open orders, historical trends, direct communication with customers and Sales force.
- Manages EVA Drivers – Examples include; manage customer inventory, maintain zero disputed at the end of each month, timely resolution of HFI’s and periodic review and update of customer orders and forecast.
CSR Requirements:
- Must possess above average communication and organizational skills
- Good planning and follow up skills
- Prefer 5 years minimum steel experience within Customer Service or Sales function
- Basic understanding of MS Office products and ability to use these tools on a daily basis
- High school diploma required
- Must be willing to submit to a drug test and background check
Malone Workforce Solutions is an equal opportunity employer
#cr1
, East Chicago
east chicago, in
East Chicago, In
in east chicago,
In East Chicago
east chicago in
east chicago in
east chicago, in
East Chicago IN