Strategic Staffing: Soft Skills to Look for in Top Talent

Ask any manager or supervisor and they will tell you – job responsibilities for both contingent workers and permanent employees are becoming more and more complex. Industrial workers need to have more communication skills, distribution employees need to be able to work with a diverse team and administrative assistants need to be able to manage high-tech software.

This mix of professional and interpersonal skills, often referred to as “soft skills,” keeps a business moving forward. Soft skills keep workers productive, which keeps profits rolling in. These skills seem general, but that really means they are the foundation for success in positions at every level. When looking to post to an open position, be sure to look for candidates who encompass these five essential soft skills:

  • Teamwork: Every company has layers, and being able to collaborate with those in positions both above and below is essential to boosting productivity. Being part of a team helps generate faster quotas, create safer work environments and support other departments on big-picture projects.
  • Communication: In many workforce environments, employees are no longer isolated on an assembly line, at a machine or in a cubicle. At some companies entire departments are intermixed, which means you will work with people in different positions, from apprentice machinists to 30-year veterans. No matter the position or industry, knowing how to communicate with a diverse workforce will help your company improve its employee retention and boost its bottom line.
  • Multitask: These days, both contingent labor and permanent employees must wear many hats. A shift leader with strong soft skills can inspire and support the staff to take on unexpected assignments or step up when another employee calls out sick. Effective multitaskers are expected to think quickly and critically, while staying organized and managing time effectively.
  • Adaptability: The only thing constant in today’s workforce is change. Technology changes, strategy changes and the economy changes. Employees must be able to handle all of these changes both professionally and personally. Look for candidates who demonstrate that they can think on their feet, assess problems and develop solutions in potentially chaotic moments.
  • Organization: Whether you’re hiring an administrative professional or a light industrial worker, you need to seek out a candidate who will keep the workspace organized. Think about the valuable time that could be wasted looking for files or tools – how much does it all add up to? Being more organized helps save time and money.

Are you looking for new employees with these essential soft skills? Maybe you’re looking to move up a few solid workers and need to fill their vacant position, even only temporarily. At Malone Staffing Solutions, we have matched talented candidates in both contingent settings and permanent positions. Contact us today and we can connect you with a workforce ready to help your business succeed.


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