Strategic Staffing: Phone Interviews for Candidate Screening

Realistically speaking, you probably receive a plethora of resumes for each open position you post. Many candidates may appear promising on paper, but you can only choose one for the job. Inviting dozens of people into your office for a job interview simply isn’t realistic, as it would take a huge amount of time.

Many companies combat this issue by conducting phone interviews for initial candidate screenings. This is a quick and easy way to eliminate those who aren’t right for the job, so you can focus all of your attention on the top contenders.


5 Tips to Conduct an Effective Phone Interview


Feeling a bit unsure about how to conduct a phone interview? Use the following five tips to get started:

  1. Be Prepared. Take the time to thoroughly review the candidate’s resume prior to the interview, so you’re able to ask specific questions about their skills and experience. You’ll need as much detail as you can get to make an informed decision.
  2. Cover the Basics: A phone interview is used as an initial candidate screening tool, so be sure to ask basic questions such as salary requirements and availability to rule out those who don’t meet your criteria.
  3. Keep it short. Aim to make the interview around 30 minutes. This gives you enough time to explain the position, ask questions, and answer any inquires the candidate may have.
  4. Take Notes: While you may think you’ll remember all of the person’s responses, there’s a good chance you won’t ─ especially if you’re talking with a number of candidates. Taking notes allows you to retain the key points of the interview, so you’re not left confused later on when trying to determine what each person said.
  5. Find a Quiet Space: If you don’t have your own office to conduct the call, reserve a conference room or another quiet area for the interview. Constantly having to interrupt the candidate or ask them to repeat themselves is distracting and can make you appear unprofessional.

Looking for outstanding professionals to fill open positions at your organization? Contact the Michigan staffing and recruiting experts at Malone today. We’ve been connecting premier employers with top talent for more than 40 years.

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