Extraordinary Customer Service: Help Your Employees by Helping Yourself

Customer service has always been a “buzzword” in the service industry and companies that have experienced a high level of success will usually attribute it to the effectiveness of their team and the stellar customer service they provide. How can you, as their leader, take that positive performance and give back to your team in Read more »

When to Start Looking for Candidates?

The worst time to look for a new candidate is when the position is already vacant and you needed it filled yesterday. Yet, surprisingly, this is when most employers become motivated enough to begin the search. In their desperation, they may fill the position with someone who isn’t the best fit or is unable to Read more »

Automotive Job Outlook

The recession hit the automotive industry hard , but there are signs of recovery, particularly in the south. Michigan is still has the highest concentration of motor vehicle manufacturing employment, but southern states including Kentucky are growing fast. Last year Kentucky was ranked 3rd nationwide in auto production midway through the year with more than Read more »

Strategic Staffing: The Benefits of a Partnership

Having the right team in place can help a business thrive, in any economy and with any product or service. Your staffing needs will likely fluctuate, and some needs may be easier to predict than others. When working with a staffing company to meet both your short and long-term goals, you have a partner ready Read more »

How to Evaluate if a Candidate Fits Your Company Culture

When searching for a new candidate, it can be easy to focus on how your company can benefit them, but it is important to also evaluate if a candidate will fit in with your culture. The hiring should benefit both parties and create a positive experience for both the candidate and the company. Knowing how Read more »

Five Ways to Attract Top Candidates

The top candidates are out there, and while some are actively searching for work, others are simply poised for the right opportunity. As a business owner, your desire is to attract the top candidates but without a plan, it can be difficult to know how to do that and how your mistakes are affecting that Read more »

Strategic Staffing: Establishing a Partnership Rather than Using Vendors

The relationship you have with your staffing company can be categorized as either partner or vendor. Both are valuable to the overall big picture for contingent labor, but establishing a partnership rather than just vendor relationship with the company will yield a greater long-term result for your organization. Below are some key differences between Partner Read more »